LEGAL

Privacy Policy

Last updated: September 16, 2026

Genesis Flooring & Renovations LLC (“Genesis,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or request a flooring estimate.

By using our website or submitting your contact information, you agree to the practices described in this policy.

Information We Collect

When you fill out an estimate form, call us, or contact us through our website, we may collect:

Your full name
Phone number
Email address
City and service area
Project details you share (square footage, flooring type, timing)

We do not collect sensitive financial information such as credit card numbers through this website. Estimate requests are free, and no payment is required to submit one.

How We Use Your Information

We use the information you provide to:

Respond to your estimate request and answer questions
Schedule consultations or installation appointments
Communicate about your project by phone, text, or email
Improve our services and website experience

Text Message (SMS) Consent

By submitting your phone number and checking the consent box on our estimate forms, you agree to receive SMS messages from Genesis Flooring & Renovations related to your project. Message and data rates may apply. You may opt out at any time by replying “STOP” to any text message we send.

Third-Party Tools & Analytics

Our website uses third-party tools to operate forms, chat, reviews, and analytics. These may include contact form providers, chat widgets, review widgets, and website analytics platforms. These providers may collect technical data (such as IP address or browser type) in accordance with their own privacy policies. We do not sell your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as intended.

Data Retention

We retain your contact and project information for as long as necessary to respond to your request and provide our services. If you ask us to remove your information, we will do so where we are not legally required to keep it.

Your Rights

You may request access to, correction of, or deletion of your personal information. To make a request, contact us using the information below.

Children’s Privacy

Our services are intended for homeowners and adults seeking flooring services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact Genesis Flooring & Renovations LLC:

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